With the SimplePractice Client Portal mobile app, you can choose to receive push notifications when your clinician sends you a new secure message, invoice, or document.
In this guide, we’ll cover:
Turning on push notifications
When you sign in to the SimplePractice Client Portal mobile app, you’ll be asked if you’d like to allow notifications. To opt in:
- Tap Allow
- Tap Allow once more to confirm
Note: While you won’t receive push notification related to appointments, you may receive email, text, and/or voice appointment reminders. See Appointment reminders for more information.
Changing your notification settings
You can change which types of notifications you receive or turn them off altogether. To do this:
- Tap the three stacked lines in the upper left
- Select Notification settings
- Choose the notifications you’d like to receive
- Tap X to return to the dashboard
Note: Because we don’t store your app preferences, your notification settings will be reset if you sign out of the app fully.
If you have multiple Client Portal profiles associated with the same email address, your notification settings will apply to all profiles.